Our Guarantee

The 90-Day Money-Back Guarantee

We want you to commit to a full quarter at altitude with confidence. That's why the 90-Day Subscription is the only place you'll find our money-back guarantee — and it covers your entire first term, no exceptions for how much you've used.

90 Days to Decide Full Refund Nothing to Send Back

How it works

If your first 90-Day Subscription order isn't right for you, tell us anytime in your first 90 days and we'll refund you in full. It doesn't matter whether you've used one serving or the entire supply — the guarantee covers the whole term, not just the first few weeks.

  1. Reach out within your first 90 days. Contact our team any time before day 90 from your original order date.
  2. We confirm the details. We'll check that this is your first 90-Day Subscription order and that you haven't used the guarantee before.
  3. You get a full refund. Once approved, we refund the full amount to your original payment method. No product return required — there's nothing to ship back.

What's covered

  • Your first 90-Day Subscription order — any product or bundle purchased on the 90-day cadence.
  • A full refund of what you paid, regardless of how much of your order you've used.
  • One guarantee claim per customer.

What's not covered

  • One-time purchases and the 30-Day Subscription aren't eligible for this guarantee.
  • Renewal or repeat 90-Day Subscription orders — the guarantee applies to your first order only.
  • Claims made after day 90 from your original purchase date.
  • A second claim on any future order.
  • Shipping charges and any promotional discount are factored into your refund amount, which is based on what you actually paid.
Why 90 days, not 30? A quarterly supply is a real commitment, so we think you deserve the full term to decide it's working for you — not just the first few weeks.

Questions

Do I need to send my product back?

No. This guarantee is returnless — keep whatever you have left, or pass it along to someone else.

Is the 30-Day or one-time purchase covered?

No, this guarantee is exclusive to the 90-Day Subscription. It's how we back our biggest commitment tier.

How long does my refund take?

Once your claim is approved, your refund is issued to your original payment method. Processing times depend on your bank or card provider.

Ready to get started?

Reach out to our team any time at hello@alturaperformance.com if you have questions before you order, or to start a claim within your first 90 days.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.